Announcement
USPS First Class Mail (Ground Advantage) has been experiencing significant delays all over the country. The Haus of Holly does not guarantee delivery and we are not responsible for items not arriving on time even if you left a need by date.
Once your package is dropped off to USPS, we have no additional oversight or control over your package and what USPS does with it.
ALL SALES ARE FINAL. WE DO NOT ACCEPT OR OFFER RETURNS, EXCHANGES, CANCELLATIONS OR ISSUE REFUNDS.
Please read our SHOP POLICES and FAQS before placing an order.
We are not responsible for any failure on the Buyers part to read this information, our FAQs, item descriptions, and your email notifications from Etsy.
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Reviews
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Taylor on Apr 25, 2024
5 out of 5 starsI bought this for a bachelorette trip and it turned out so cute! Unfortunately, local mail delayed shipping (no fault to the store owner). She provided great customer service and was very kind during this process.
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Dave on Apr 4, 2024
5 out of 5 starsGreat communicati9n with the seller, perfect for the horror fan all year long
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Cate on Mar 3, 2024
5 out of 5 starsLove this so much. Great option for my horror film loving friends.
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Morgan Fitzgerald on Apr 29, 2024
5 out of 5 starsShipping took a little longer than expected but that isn't always the shippers fault. Good quality tissue paper. Love it! Thank you :)
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About TheHausOfHolly
Shop members
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Holly
Founder | Designer
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Walter
Co-Founder | Shipping
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Please read our SHOP POLICES
Please read our Shop Polices and FAQs before placing an order.
ALL SALES ARE FINAL. We DO NOT accept/offer returns, exchanges, cancellations or issue refunds of any kind, no matter what the circumstances are. NO exceptions will be made.
FAQ | Products
All of our items are made out of carstock, which is paper, please keep that in mind when browsing our selections.
Unless otherwise stated in each listing, our Cupcake Toppers, Confetti and Cake Toppers are single sided. The backs are either White, Black, or the color of cardstock being used and the tooth pick/dowel is exposed. Please read each description carefully.
They are very delicate, please handle with care when using.
FAQ | US SHIPPING ONLY
8-10 business days to make and process your order. Monday through Friday.
Once your order is made and processed below are the time frames for shipping/arrival of your items.
1. USPS First Class Mail (5-7 Business Days for Delivery)
2. USPS Priority Mail 2-3 Days (2-3 Business Days for Delivery)
3. USPS Priority Mail Express 1-2 Days (1-2 Business Days for Delivery)
OVERNIGHT SHIPPING does not mean your order is going to ship the next day. If you need your order by a specific date, PLEASE purchase the “RUSH MY ORDER” option in addition to your other items in your cart.
The Haus of Holly is NOT RESPONSIBLE FOR LOST, STOLEN OR DELAYED PACKAGES and we DO NOT OFFER REFUNDS FOR ITEMS NOT ARRIVING ON TIME, LOST, STOLEN OR DELAYED BY USPS.
FAQ | INTERNATIONAL SHIPPING ONLY
8-10 business days to make and process your order. Monday through Friday.
Once your order is made and processed below are the time frames for shipping/arrival of your items.
1. USPS First Class International Mail (4-20 Business Days for Delivery)
2. USPS Priority Mail 6-10 Days (6-10 Business Days for Delivery)
3. USPS Priority Mail Express 3-5 Days (3-5 Business Days for Delivery)
The Haus of Holly is NOT RESPONSIBLE FOR ADDITIONAL CUSTOMS or IMPORT TAXES, COSTS or FEES.
We are NOT RESPONSIBLE FOR LOST, STOLEN OR DELAYED PACKAGES and we DO NOT OFFER REFUNDS FOR ITEMS NOT ARRIVING ON TIME, LOST, STOLEN OR DELAYED BY USPS or CUSTOMS.
FAQ | Printable Art
Your item will arrive via Instant Download from your Purchases and Reviews Tab in your profile. NO PHYSICAL ITEM WILL BE SHIPPED TO YOU. Your PDF can be printed at home or your local print shop (i.e. staples, office max, fedex, etc.)
Please read the COLOR FAQ for printing guidelines.
FAQ | Colors
Colors may vary between online viewing and your final product. All computer monitors display color differently.
All printers calibrate color differently and therefore colors may be altered based on the type of printer and paper used.
From time to time our suppliers can change their colors between different manufacturing lots. As a result, slight changes in supplies may occur between lots. However, we can guarantee that colors will be consistent and match between items within the same order. Please feel free to contact us if you have any questions regarding colors
Seller details
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